Evaluating Cloud Based Video Conferencing: VidTel

(reliable, high quality, virtual meetings)

The True Value of Video Conferencing

Scroll down for the YouTube video of a VidTel meeting…

A few blogs ago (on TelBitConsulting.com) I proposed how I would evaluate the cloud based video conferencing services that are becoming so popular…here is a summary of what I am looking for:

A cloud-based video conferencing service provides an easy-to-use, dial-in, ad-hoc, virtual meeting space for anyone, anytime, anywhere using any endpoint.

Easy…simple….to the point.  At least in theory, implementing that simple concept is a bit harder, believe me, I know…I did it starting way back in 1999 for the Department of Energy (see http://www.ecs.es.net).

I started looking at VidTel a couple of weeks ago and found out how much I missed having my own virtual meeting space.  After a week or so of meetings with people across the country (some of whom want to remain anonymous) I came to this conclusion:

VidTel MeetMe is a fantastic cloud-based video conferencing option for your corporate needs.

Note: If you want to meet with multiple people via video conferencing but don’t have the in-house expertise, or the budget, to support the expensive infrastructure needed to support these meetings…cloud-based is the way to go.

In my original blog, I stated several important keys to a successful cloud based service (at least to me…):

Registration process, using the service, administration tools, support, cost.  Since I only have 500 words…I will get right to the point:

VidTel MeetMe Evaluation (watch the video below for a really cool meeting with the VidTel folks and my good friend David Maldow from Telepresence Options….).  Visit the VidTel web site for a ton of information, and to sign up for a free trial or to use the service:  http://VidTel.com

Registration process:  Easy as 3.14

Using the Service: Dial-in, ad-hoc, using any H.323 / SIP endpoint, Google Talk (Chat?), Cell Phone (i.e. telephone), or Skype.  You get a virtual room to call into, then give the people you want to meet with that number (there is a PIN option as will, and it works great).  Everyone calls in when it is time for the meeting…wow!

Administration Features (real-time adding or dropping participants, muting participants, etc.):  None as of this time.  This is a future enhancement due out soon.

Support:  Call in 6 AM to 6 PM PST: 1-877-MY-VIDTEL, email: support@gmail.com, VidTel offers 24×7 support for resellers.

Cost: Unlimited, normal business use, 5 users, $149/mo SD, $299/mo HD.  Link to the VidTel MeetMe cost web site.

My Findings

I registered via the web site and was sent information on how to call into my own virtual meeting room.  My room was:  2819.  I then sent out dialing instructions to my list of meeting participants that looked like this:

H.323 endpoint: then 2819  to enter the conf room
SIP EP:  2819@vidtel.com
Google Chat:  2819@vidtel.com
Skype:  vidtel.2819.2, or vidtel.2819.1 (add these “rooms” to your contact list first…then do a video call)
Phone:  1-650-741-7616 then 2819

At one point during the meeting, the real-world hit me as my Comcast line was CUT!  Once I figured out the problem, I called back into the meeting with my cell phone!  VERY cool!

A couple of times, my Polycom HDX friends called in and I saw black screen, they hung up, tried again, and all was cool.  Not sure what the issue might have been.


VidTel is a great option for small to medium (heck even large) businesses who do not have the in-house resources (people or $$) to implement and support a video conferencing infrastructure, but, who need to meet via video conferencing.

My old-as-the-hills camera does not show the true quality of the call… believe me, the quality (video and audio) was excellent:

About Mike Pihlman

I am the Director of ForCarol.com a 501c3 non-profit that awards college scholarships to Tracy, CA scholars in honor of my daughter's best friend, and our part-time daughter, Carol Phan who we lost on Sept 18, 2010. I am a Book Review blogger (TracyReaderDad.com), and Technology Blogger (TechyMike.com)and the Founder of AltamontCowork, the first coworking location in San Joaquin County in Tracy, CA.

Posted on July 31, 2012, in Cloud, Collaboration, Product Reviews, VideoConferencing and tagged , , , , . Bookmark the permalink. 2 Comments.

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